PIRSA State Workshop Key Note Speaker
Dr. Robert "Bob" Orndorff
Navigating Difficult Personalities or "PITAs" at Work
Learning Outcomes
1. Learn about 7 of the most difficult personalities or “PITAs” found most prominently in your work setting.
2. Identify general strategies and Emotional Intelligence techniques that will help you cope more effectively with the PITA’s you deal with in the workplace.
3. Begin to reflect on your own PITA tendencies.
Keynote Abstract
An organization’s productivity and morale can literally be won and lost based on the interpersonal effectiveness and character of your members. In this entertaining and dynamic seminar, Dr. Orndorff, the lead author of The PITA Principle: How to Work with and Avoid Becoming a Pain In The A**, highlights seven types of difficult personalities or “PITAs” found most prevalently in the workplace and offers strategies for navigating the PITA’s in your life while becoming more aware of your own PITA tendencies. Finally, Bob will incorporate Emotional Intelligence techniques and strategies that serve as a tool for navigating difficult personalities and managing interpersonal adversity within your work team.
About the Speaker
During the past 33 years, Dr. Robert Orndorff has worked as a Career Development Manager and Career Coach in Higher Education. Bob is currently the Senior Director of Career Services for Penn State and an Affiliate Associate Professor in Counselor Education. Dr. Orndorff also leads professional development seminars for Penn State faculty and staff. While at Georgetown University, Bob’s program, The Strategic Job Search, won a national award for “the best educational program related to career services in the nation” and was highlighted on Good Morning America. In addition to working in higher education, Dr. Orndorff is a career and interpersonal consultant in the education, business, and government sectors. Bob conducted day-long trainings for Army personnel in the Pentagon and was contracted by the U.S. Department of Defense to produce career development seminars for returning military personnel and their families. Bob has written and published numerous books and articles in Career Development, Character Education, and Interpersonal Effectiveness. Bob was the lead author of a Business book, The PITA Principle: How to work with and avoid becoming a Pain In The A**. Bob is also a frequent presenter and keynote speaker at regional and national conferences. In the State College community, Bob has been active as a little league basketball, football, and baseball coach and a thought-piece columnist on “Fathering” for the Centre Daily Times.
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